Shipping
Yes. And all products sold in the store are free shipping. Includes free replacement of problem parts service.
Due to the time it takes to bulid order product, the overall timeliness of the order cannot be guaranteed. Production time is usually within 4-6 weeks. Overseas deliveries can take anywhere from 7-16 days. We will inform you of the time required for transportation at the time of delivery, which is the time limit provided by the courier company.
We use China carriers, and local courier partners. If necessary, you can also add freight and switch to SF International to get better and more professional delivery services.
Product
Yes, all products on the web store are made with genuine kits, and we also indicate the name of the manufacturer in the title. In order to confirm whether it is genuine, we will ship the manuals of the genuine kits used together.
Price includes all materials and international shipping. What you received is the finished product based on the photo as the reference standard. And if the product is damaged during transportation,we will provide a free replacement service for the damaged part. (only once)
Since it is an order production, in principle, once the order is confirmed and production begins, returns will not be allowed. Please understand.
But we still have a 14-day return policy, which means you have 14 days after receiving your item to request a return. If we agree to return the product after negotiation, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
It depends on product. All options are outlined on the product page, so look out for customization options there. Customized details need to be noted during checkout and contact us for confirmation.
Other
Roughly as follows: → The customer places an order → We make the product according to the order → Contact the customer to confirm the status after completion → Pack and ship
G.P.I. Model Studio (Green Power Industry Model Studio) is an established professional GUNPLA studio located in Shenzhen, China. We are highly experienced GUNPLA model specialists. Our studio produces more than dozens of various models every month. Over the past five years, more than 700 products have been sold on Chinese trading markets with well-received comments. We are looking forward to helping every GUNPLA enthusiast in making your breathtaking personal GUNPLA model!
You can contact us through our contact page! We will be happy to assist you.